Accessibility Statement
Top Applicant LLC
Effective Date: August 24, 2026
Last Updated: August 24, 2026
Our commitment
Top Applicant exists to help people find work. That only works if everyone can actually use it.
We are committed to making topapplicant.com and the Top Applicant mobile apps for iOS and Android usable by as many people as possible, including people who use screen readers, magnification, keyboard-only navigation, voice control, switch devices, and other assistive technologies.
We treat accessibility as ongoing engineering work, not a one-time project. This page describes where we stand, what we know needs improvement, and how to reach a human if something doesn’t work for you.
Conformance standard
We are working toward conformance with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, published by the World Wide Web Consortium. WCAG is the internationally recognized standard for digital accessibility and is the benchmark referenced by U.S. accessibility law and regulation.
Current conformance status:
“Not yet evaluated. A formal accessibility evaluation is scheduled for October 31st, and we will update this statement with the results.”
We assess conformance across the website and both mobile applications.
Content we don’t control. Some content on Top Applicant is submitted by employers and other users, including job descriptions, company logos, and uploaded documents. We cannot guarantee that user-submitted content meets accessibility standards. If you encounter an inaccessible job posting or document, contact us at accessibility@topapplicant.com and we will work to provide the information in an accessible format.
Third-party services. Payment processing is handled by Stripe. We do not control Stripe’s interface accessibility. If you have difficulty completing a payment, contact us and we will find another way to help you.
Need help right now? We’ll get it done another way
If any part of Top Applicant prevents you from doing something — creating a profile, uploading a résumé, completing an assessment, applying to a job, managing your account, or anything else — contact us and we will help you complete the task directly.
Accessibility support: accessibility@topapplicant.com
Mail: Top Applicant LLC, 4201 Greystone Drive, St. Joseph, MO 64505
We aim to respond within 2 business days.
When you contact us, it helps to know:
- What you were trying to do
- The page or screen where it happened, and the URL if you have it
- The assistive technology, browser, and device you’re using
- What happened, and what you expected instead
You do not need to disclose a disability to get help, and asking for help will never affect your account, your profile visibility, or how employers see you.
Accommodations in the application process
If you need a reasonable accommodation to complete an assessment, an application, or any other part of a hiring process on Top Applicant:
- Contact us at accessibility@topapplicant.com and we will assist with anything on our side of the platform.
- Also contact the employer directly. Employers, not Top Applicant, make hiring decisions and are responsible for providing accommodations in their own hiring process. We will help connect you where we can.
More detail is in our AI and Automated Decision-Making Notice.
Feedback drives this page
Reports from people who use Top Applicant are the most useful information we get about accessibility. If something is broken, hard to use, or just frustrating, we want to hear it — including feedback about things that technically pass a standard but still don’t work well in practice.
Send anything to [Insert accessibility email]. We read every message.
Formal complaints
If you contact us about an accessibility barrier and are not satisfied with our response, you may escalate by writing to:
Top Applicant LLC — Accessibility
4201 Greystone Drive
St. Joseph, MO 64505
accessibility@topapplicant.com
Please describe the barrier, your original request, our response, and what outcome you’re seeking. We will review and respond within [Insert number, e.g. 15] business days.