Last Updated: August 25, 2026
This page explains how to access, download, correct, and delete the information that Top Applicant LLC holds about you, whether you use Top Applicant on the web at topapplicant.com or through the Top Applicant app for iOS or Android.
Most requests you can handle yourself, immediately, from inside your account. If you’d rather we do it, or you can no longer sign in, use the request form further down this page.
Do it yourself — fastest option
You don’t need to contact us or wait for a response to do any of these. All four work on the web and in the app.
| What you want | Where to go | How long it takes |
| Download everything we have about you | Settings → Your Data | Immediate |
| Delete your account and your data | Settings → Profile | Immediate, see details below |
| Correct or update your information | Your profile and account settings | Immediate |
| Hide your profile from employers | Profile visibility settings | Immediate |
You can permanently delete your Top Applicant account at any time.
In the app (iOS or Android)
On the web
Can’t sign in? Use the request form below or email privacy@topapplicant.com from the address on your account, and we’ll delete it for you.
Before you delete: cancel any paid subscription
If you have an active paid subscription or sponsored boost, cancel it first in your billing settings. Otherwise the deletion flow will prompt you to cancel before continuing. If you’re stuck, email privacy@topapplicant.com and we’ll help.
Deletion is permanent. We do not deactivate, disable, or freeze accounts in place of deleting them.
Immediately on deletion:
Within 30 days, we delete or de-identify from our production systems:
Residual copies may remain in encrypted backups for up to 120 days, after which they are overwritten in the ordinary course of operations.
A small amount of information survives account deletion. This is normal and legally required.
| What we keep | Why | How long |
| Transaction, billing, and tax records | Required by tax and accounting law | 7 years |
| Records needed to comply with legal obligations, resolve disputes, or enforce our Terms | Legal obligation and legitimate interest | As long as necessary |
| Limited security and fraud-prevention records, including records of accounts terminated for abuse | To prevent the same actor from re-registering and to protect other users | 3 years |
| Records of notices and disclosures required by employment and AI laws, where applicable | Legal recordkeeping requirement | 4 years |
| Aggregated or de-identified information | No longer identifies you | Indefinitely |
Information already delivered to an employer stays with that employer. When you apply to a job, or when an employer downloads your résumé while your profile is visible, that employer receives a copy of the information. Deleting your Top Applicant account removes your data from our systems — it does not reach into an employer’s own files, applicant tracking system, or email.
To ask an employer to delete information you sent them, contact that employer directly. Their own privacy practices govern what they do with it.
Go to Settings → Your Data, on the web or in the app, to download everything Top Applicant holds about you at any time. No request, no waiting.
If you can’t sign in, or you’d like us to prepare the export for you, use the the support email.
Your privacy rights
We honor the rights below for every Top Applicant user in every U.S. state, whether or not your state has passed a comprehensive privacy law.
| Right | What it means |
| Know and access | Learn what personal information we’ve collected about you, where it came from, why we collected it, and who we’ve disclosed it to |
| Portability | Get a copy in a usable, portable format — available instantly under Settings → Your Data |
| Correct | Fix inaccurate personal information |
| Delete | Have your personal information deleted |
| Opt out of sale, sharing, and targeted advertising | We do not sell your personal information and do not share it for targeted or cross-context behavioral advertising, so there is nothing to opt out of |
| Limit use of sensitive personal information | Top Applicant does not collect the categories of sensitive personal information defined under state law, so there is nothing to limit |
| Opt out of profiling | Turn off profile visibility to remove yourself from employer-side compatibility matching. You can still apply to any job directly. See our AI and Automated Decision-Making Notice |
| Non-discrimination | We will never deny you service, charge you more, or give you a lower quality experience because you exercised a privacy right |
| Appeal | If we decline your request, you can ask us to reconsider — see Appeals |
Use whichever is easiest.
Option 1 — Email
Email privacy@topapplicant.com from the email address on your Top Applicant account. Please include:
Helpful subject lines: Data Access Request, Deletion Request, Correction Request, or Privacy Appeal.
Option 2 — Mail
Top Applicant LLC — Privacy Request
4201 Greystone Drive
St. Joseph, MO 64505
Mailed requests take longer, since we’ll need to reach you by email to verify your identity.
If we can’t verify you
If we can’t confirm your identity with reasonable certainty, we’ll tell you and explain what else we’d need. We may decline a request we can’t verify — that protects you.
Appeals
If we deny your request in whole or in part, you can appeal.
Authorized agents
You can have someone submit a request for you. We’ll need written proof that you authorized them, and we may contact you directly to confirm and to verify your identity. For deletion requests submitted by an agent, we will always confirm with you first.
A few things worth knowing
Employers hold their own copies. Worth repeating, because it’s the most common misunderstanding: we can delete what’s on our systems, but not what an employer already downloaded. Contact employers directly for that.
Requests about someone else. We can only act on requests about your own information. If you believe someone created a Top Applicant account using your identity, email privacy@topapplicant.com with the subject line “Impersonation Report.”
Minors. Top Applicant is only for people 18 and older. If you believe someone under 18 has an account, tell us at privacy@topapplicant.com and we’ll remove it.
Anyone can use this page. These tools and rights are available to every Top Applicant user in the United States, not just residents of states with privacy laws.
Top Applicant LLC
4201 Greystone Drive
St. Joseph, MO 64505
United States
Privacy requests: privacy@topapplicant.com
General support: support@topapplicant.com