Your Data and Privacy Choices

Top Applicant LLC — download your data, delete your account, or make a privacy request

Last Updated: August 24, 2026

This page explains how to access, download, correct, and delete the information that Top Applicant LLC holds about you, whether you use Top Applicant on the web at topapplicant.com or through the Top Applicant app for iOS or Android.

Most requests you can handle yourself, immediately, from inside your account. If you’d rather we do it, or you can no longer sign in, use the request form further down this page.

Do it yourself — fastest option

You don’t need to contact us or wait for a response to do any of these. All four work on the web and in the app.

What you want	Where to go	How long it takes
Download everything we have about you	Settings → Your Data	Immediate
Delete your account and your data	Settings → Profile	Immediate, see details below
Correct or update your information	Your profile and account settings	Immediate
Hide your profile from employers	Profile visibility settings	Immediate

Delete your Top Applicant account

You can permanently delete your Top Applicant account at any time.

How to delete your account

In the app (iOS or Android)

Open the Top Applicant app and sign in
Go to Settings
Open the Profile tab
Select Delete Account and confirm

On the web

Sign in at topapplicant.com
Go to Settings
Open the Profile tab
Select Delete Account and confirm

Can’t sign in? Email privacy@topapplicant.com from the address on your account, and we’ll delete it for you.

Before you delete: cancel any paid subscription

If you have an active paid subscription or sponsored boost, cancel it first in your billing settings. Otherwise the deletion flow will prompt you to cancel before continuing. If you’re stuck, email privacy@topapplicant.com and we’ll help.

What gets deleted

Deletion is permanent. We do not deactivate, disable, or freeze accounts in place of deleting them.

Immediately on deletion:

Your profile is removed from public visibility, employer search results, and compatibility matching

Within [Insert number, e.g. 30] days, we delete or de-identify from our production systems:

Your account and login credentials
Your profile, including work history, education, skills, location and job preferences, salary expectations, values and rankings, and profile photo
Any résumé files you uploaded
Your Bruder Index and other assessment results
Your saved jobs and saved searches
Your application history and status records
Your messages sent through Top Applicant
Your notification and communication preferences

Residual copies may remain in encrypted backups for up to [Insert number, e.g. 90] days, after which they are overwritten in the ordinary course of operations.

What we keep, and why

A small amount of information survives account deletion. This is normal and legally required.

What we keep	Why	How long
Transaction, billing, and tax records	Required by tax and accounting law	7 years
Records needed to comply with legal obligations, resolve disputes, or enforce our Terms	Legal obligation and legitimate interest	As long as necessary
Limited security and fraud-prevention records, including records of accounts terminated for abuse	To prevent the same actor from re-registering and to protect other users	90 days
Records of notices and disclosures required by employment and AI laws, where applicable	Legal recordkeeping requirement	4 years
Aggregated or de-identified information	No longer identifies you	Indefinitely

What we cannot delete

Information already delivered to an employer stays with that employer. When you apply to a job, or when an employer downloads your résumé while your profile is visible, that employer receives a copy of the information. Deleting your Top Applicant account removes your data from our systems — it does not reach into an employer’s own files, applicant tracking system, or email.

To ask an employer to delete information you sent them, contact that employer directly. Their own privacy practices govern what they do with it.

Download your data

Go to Settings → Your Data, on the web or in the app, to download everything Top Applicant holds about you at any time. No request, no waiting.

If you can’t sign in, or you’d like us to prepare the export for you, use the the support email.

Your privacy rights

We honor the rights below for every Top Applicant user in every U.S. state, whether or not your state has passed a comprehensive privacy law.

Right	What it means
Know and access	Learn what personal information we’ve collected about you, where it came from, why we collected it, and who we’ve disclosed it to
Portability	Get a copy in a usable, portable format — available instantly under Settings → Your Data
Correct	Fix inaccurate personal information
Delete	Have your personal information deleted
Opt out of sale, sharing, and targeted advertising	We do not sell your personal information and do not share it for targeted or cross-context behavioral advertising, so there is nothing to opt out of
Limit use of sensitive personal information	Top Applicant does not collect the categories of sensitive personal information defined under state law, so there is nothing to limit
Opt out of profiling	Turn off profile visibility to remove yourself from employer-side compatibility matching. You can still apply to any job directly. See our AI and Automated Decision-Making Notice
Non-discrimination	We will never deny you service, charge you more, or give you a lower quality experience because you exercised a privacy right
Appeal	If we decline your request, you can ask us to reconsider — see Appeals

Submit a request

Use whichever is easiest.

Option 1 — Email

Email privacy@topapplicant.com from the email address on your Top Applicant account. Please include:

Your name
The email address associated with your account
What you’d like us to do — access, correct, delete, export, or something else
Your state of residence
Any detail that helps us find the right records

Helpful subject lines: Data Access Request, Deletion Request, Correction Request, or Privacy Appeal.

Option 2 — Mail

Top Applicant LLC — Privacy Request
4201 Greystone Drive
St. Joseph, MO 64505

Mailed requests take longer, since we’ll need to reach you by email to verify your identity.

What happens after you submit

We confirm receipt within 10 business days.
We verify your identity. We have to make sure we’re not handing your information to someone else. Usually this means confirming you control the email address on your account. For deletion or access requests, we may ask you to confirm one or two details already in our records. We will never ask for your password, and we won’t ask for a Social Security number, government ID, or financial account number.
We respond within 45 days. If we need more time, we’ll tell you before the 45 days are up and take no more than an additional 45 days.
No charge. Requests are free. If a request is excessive or repetitive, we’ll tell you before doing anything that would cost you money.

If we can’t verify you

If we can’t confirm your identity with reasonable certainty, we’ll tell you and explain what else we’d need. We may decline a request we can’t verify — that protects you.

Appeals

If we deny your request in whole or in part, you can appeal.

Reply to our response, or email privacy@topapplicant.com with the subject line “Privacy Appeal”
Tell us which decision you’re appealing and why
We’ll respond within 45 days with our decision and our reasoning
If we deny the appeal, we’ll tell you how to file a complaint with your state attorney general

Authorized agents

You can have someone submit a request for you. We’ll need written proof that you authorized them, and we may contact you directly to confirm and to verify your identity. For deletion requests submitted by an agent, we will always confirm with you first.

A few things worth knowing

Employers hold their own copies. Worth repeating, because it’s the most common misunderstanding: we can delete what’s on our systems, but not what an employer already downloaded. Contact employers directly for that.

Requests about someone else. We can only act on requests about your own information. If you believe someone created a Top Applicant account using your identity, email privacy@topapplicant.com with the subject line “Impersonation Report.”

Minors. Top Applicant is only for people 18 and older. If you believe someone under 18 has an account, tell us at privacy@topapplicant.com and we’ll remove it.

Anyone can use this page. These tools and rights are available to every Top Applicant user in the United States, not just residents of states with privacy laws.

Contact

Top Applicant LLC
4201 Greystone Drive
St. Joseph, MO 64505
United States

Privacy requests: privacy@topapplicant.com
General support: support@topapplicant.com